Privacy & Cookies Policy

How we collect, use, and protect your information

Last updated: February 2026

This Privacy & Cookies Policy explains how AL RAFAH FIRE FIGHTING & SAFETY SERVICES L.L.C ("AL RAFAH GROUP", "we", "our", or "us") collects, uses, and protects your personal information when you visit our website alrafahfire.com.

1. Information We May Collect

We may collect the following types of information when you use our website:

  • Contact details such as your name, email address, and phone number when you contact us.
  • Technical data such as IP address, browser type, device information, and pages visited.
  • Usage data including how you interact with our website and content.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your enquiries and provide requested services.
  • To improve our website, services, and user experience.
  • To analyse website traffic and performance.
  • To comply with legal and regulatory obligations.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to enhance your browsing experience and to understand how visitors use our site.

What are cookies?

Cookies are small text files stored on your device when you visit a website. They help the website remember your actions and preferences over a period of time.

Types of cookies we may use:

  • Strictly necessary cookies – required for the website to function properly.
  • Performance and analytics cookies – help us understand how visitors use our site.
  • Functional cookies – remember your preferences and improve usability.

4. Google Analytics & Third-Party Tools

We may use tools such as Google Analytics or similar services to analyse website usage. These tools use cookies to collect information such as pages visited, time spent on the site, and general visitor behaviour. This information is aggregated and does not directly identify you.

For more information on how Google processes data, please visit Google’s Privacy Policy.

5. Managing Cookies

Most web browsers allow you to control cookies through their settings. You can choose to block or delete cookies, but this may affect the functionality and user experience of our website.

To learn more about cookies and how to manage them, you can visit www.allaboutcookies.org.

6. Data Security

We take reasonable technical and organisational measures to protect your information from unauthorised access, loss, misuse, or alteration. However, no method of transmission over the internet is completely secure and we cannot guarantee absolute security.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by applicable laws and regulations.

8. Your Rights

Depending on applicable data protection laws, you may have the right to request access to, correction of, or deletion of your personal data, or to object to certain types of processing.

9. Links to Third-Party Websites

Our website may contain links to third-party websites and social media platforms (such as Instagram, LinkedIn, X, and YouTube). We are not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies separately.

10. Changes to This Policy

We may update this Privacy & Cookies Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. The updated version will be posted on this page with a revised "Last updated" date.

11. Contact Us

If you have any questions about this Privacy & Cookies Policy or how we handle your data, please contact us:

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